How do I report a bug or error message on the platform?

How do I report a bug or error message on the platform?

If you encounter a bug or error message while using Carelancer, you can report the issue directly through the platform to ensure a quick resolution.

How to Report a Bug or Error:

  1. Log in to your Carelancer account.
  2. Navigate to the "Help" section in the menu.
  3. Select "Report an Issue."
  4. Provide detailed information, including:
    • A description of the issue.
    • The exact error message (if applicable).
    • Steps taken before encountering the issue.
    • Screenshots (if possible) to help the support team understand the problem.
  5. Click "Submit" to send the report to our support team.

What Happens Next?

✔ Our team will investigate the issue and work on a resolution.
✔ If needed, you may receive a follow-up message for additional details.
✔ You will be notified once the issue is resolved.

For urgent issues, you can also contact Carelancer Support at 📧 support@carelancer.com. 

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