How do I send a message to a care provider before booking?

How do I send a message to a care provider before booking?

How do I send a message to a care provider before booking?

To communicate with a Care Provider before booking, follow these steps:

  1. Log in to your Carelancer account.
  2. Navigate to the "Care Providers" section.
  3. Search for the provider you’re interested in and click "View Profile."
  4. Scroll to the bottom of the profile page.
  5. Click the "Message" button to send a direct message.

This allows you to ask preliminary questions or discuss specific needs before finalizing a booking.

For further assistance, contact Carelancer Support at support@carelancer.com.

    • Related Articles

    • Booking Appointments

      The Carelancer platform allows you to easily schedule and manage appointments with care seekers. To ensure a smooth booking process, it is important to communicate your availability clearly and keep your schedule updated. How to Book an Appointment: ...
    • What happens if a provider rejects my booking proposal?

      If a Care Provider rejects your booking proposal: You will receive a notification informing you of the rejection. You can modify your proposal (e.g., adjust the date, time, or service details) and resend it. Alternatively, you can search for another ...
    • What should I do if a provider doesn’t respond to my message?

      If a Care Provider does not respond within a reasonable timeframe, follow these steps: Check Your Inbox Navigate to the Inbox section to confirm that your message was sent successfully. Allow Time for a Response Wait at least 24 hours to give the ...
    • How do I book a care provider through the platform?

      There are two ways to book a Care Provider on Carelancer: 1. Booking a Specific Care Provider If you have a specific Care Provider in mind, follow these steps: Log in to your Carelancer account and go to the Find Providers section. Use filters ...
    • Concerns with a Care Provider

      Carelancer verifies and credentials Care Providers on the platform to ensure quality and professionalism. However, if you encounter any concerns, follow these steps: Communicate Directly – We recommend discussing the issue with the Care Provider ...