Concerns with a Care Provider

Concerns with a Care Provider

Carelancer verifies and credentials Care Providers on the platform to ensure quality and professionalism. However, if you encounter any concerns, follow these steps:

  1. Communicate Directly – We recommend discussing the issue with the Care Provider first to try and resolve any misunderstandings.
  2. Escalate to Customer Support – If the issue cannot be resolved directly, reach out to Carelancer Customer Support for assistance.

For further support, contact Carelancer Support at support@carelancer.com. 

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