Setting Up Your Payout Account

Setting Up Your Payout Account

To receive payouts from Carelancer, you need to link your bank account through Stripe, our secure payment partner.

How to Set Up Your Payout Account:

  1. Log in to your Carelancer account.
  2. Navigate to the "Billing & Payouts" section.
  3. Click on "Payout Account" to begin the setup process.
  4. Select "Add a Payout Method" – You will be redirected to Stripe’s secure payment portal.
  5. Enter your banking details, including:
    • Full Name (as it appears on your bank account).
    • Transit Number
    • Institution Number
    • Bank Account Number (ensure accuracy to avoid payment issues).
  6. Agree to Stripe’s terms and submit your details.
  7. Complete identity verification by following Stripe’s verification steps.

Important Notes:

  • Stripe requires ID verification before processing payouts.
  • Verification can take up to 24 hours.
  • Ensure your bank details are accurate to avoid delays in receiving payments.
  • If you need to update your payout method later, follow the steps in "Updating Payout Account Details."

For more details on Stripe’s setup process, visit:
🔗 Stripe User Guide – Documents for Identity and Home Address Verification

For assistance, contact Carelancer Support at support@carelancer.com.

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