Can I submit a ticket for an issue?

Can I submit a ticket for an issue?

Yes, you can submit a support ticket through the Carelancer app if you need assistance.

How to Submit a Ticket:

  1. Open the Carelancer app.
  2. Go to the Help section.
  3. Click New Request to create a support ticket.
  4. Fill in the required details and submit your request.
  5. You can track your ticket status in the Help Requests section.

Response Time:

  • Our support team will respond within 5 business days, depending on the complexity of the issue.
  • If you don’t receive a response, check your email (including spam/junk folders) or follow up on your ticket.

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