What should I do if my payment method isn’t accepted?
If your payment method is not accepted, try the following steps:
- Verify your card details – Ensure that the card number, expiry date, CVV, and billing information are entered correctly.
- Check if your card allows online transactions – Some banks may restrict online or international payments. Contact your bank or card issuer to confirm.
- Ensure your card has sufficient funds – Insufficient balance may cause the transaction to fail.
- Try another payment method – If the issue persists, consider using a different credit or debit card.
- Contact Carelancer Support – If your card meets all requirements but is still not accepted, reach out to support@carelancer.com for assistance.
For further help, our support team is available to assist you.
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