How the Carelancer Verification Process Works
To access job opportunities on Carelancer, all providers must complete our verification process. Here’s how it works:
Step 1: Complete Your Profile
Start by filling out your profile in the Carelancer app. Make sure all required information is accurate and up to date. This is the first step to move forward in the verification process.
Step 2: Profile Review & Approval
Once your profile is complete, our team will review it to ensure everything is in order. After approval, we’ll send your information to our verification partner, ISB Global Services.
Step 3: Background Check & Credentials Verification
ISB will conduct a background check and verify your credentials. This may include:
Step 4: Final Approval on Carelancer
Once you successfully pass ISB’s verification, your account will be fully approved. You’ll then be able to access job opportunities on the Carelancer platform.
For further assistance, contact Carelancer Support at support@carelancer.com.
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How long does the verification process take?
The verification process typically takes up to 72 business hours. You will receive a notification once your profile has been reviewed and approved. If your profile is not approved, you will receive detailed feedback specifying the reason(s) for ...
What should I do if I encounter errors during the account creation process?
If you experience any issues while creating your Carelancer account, follow these steps to troubleshoot: 1. Verify That All Required Fields Are Completed Ensure that you have filled in all mandatory fields correctly. Check that your password meets ...
How long does verification usually take?
Background check: Typically completed within 3 business days after you have uploaded all required documentation (excluding Canadian holidays). Education verification (if applicable): Generally completed within 1 business day, provided no additional ...
How long does it take to receive the verification email?
The verification email is typically sent immediately after submitting your account details. However, in some cases, it may take a few minutes to arrive. If you don’t receive the email within 5-10 minutes, try the following steps: Check your spam/junk ...
Do I need to verify my phone number to create an account?
Yes, phone number verification is mandatory to complete your account setup on Carelancer. This verification step enhances account security and enables two-step authentication for added protection. Verification Process: Upon registration, you will ...