Keeping Communication Records
Maintaining clear and organized records of all communications with care seekers ensures transparency and helps prevent misunderstandings.
Best Practices for Keeping Communication Records:
✔ Use the In-App Messaging System – Always communicate through the Carelancer platform to keep a record of conversations.
✔ Document Important Agreements – Save key discussions about schedules, tasks, rates, and any changes to avoid future disputes.
✔ Refer Back to Messages – If there is ever a misunderstanding, you can review past conversations for clarification.
✔ Avoid Off-Platform Communication – Keeping all discussions within the platform ensures accountability and security for both parties.
✔ Take Screenshots if Necessary – For critical agreements or clarifications, keeping a personal record can be helpful.
📌 Maintaining detailed communication records helps resolve disputes quickly and keeps both providers and care seekers aligned on expectations.
For assistance, contact Carelancer Support at support@carelancer.com.
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