How do I create a Carelancer account?

How do I create a Carelancer account?

Carelancer provides a platform for nurses and personal support workers (PSWs) to offer their services. Follow these steps to create your account and get verified.

Step 1: Sign Up

  1. Visit the Carelancer website and click Sign Up.

  2. Select Offering Care (for nurses and personal support workers).

  3. Enter your full name, email address, and create a secure password.

  4. Agree to the Legal Terms and confirm you are at least 18 years old.

  5. Click Create Account.

Step 2: Email Verification

  1. After signing up, check your email for a verification link.

  2. Click the link to verify your email.

  3. Once verified, you will be directed to set up Two-Step Verification.

Step 3: Two-Step Verification (2FA)

  1. Enter your phone number and request a verification code via text or call.

  2. Enter the six-digit security code received to complete authentication.

  3. Once verified, proceed to set up your provider profile.

Step 4: Completing Your Profile

To activate your Carelancer account, complete the required profile sections:

1. Tell Us About Yourself

  • Upload a professional profile picture.

  • Write a short introduction about your skills, values, and care approach.

2. Personal Details

  • Enter your date of birth and preferred pronouns.

  • Select the languages you speak fluently.

3. Location

  • Enter your street address, city, province, postal code, and country.

  • Specify how far you are willing to travel for jobs.

4. Professional Journey

  • Select your profession: Nurse or Personal Support Worker (PSW).

  • Add relevant education (optional).

  • Enter work experience (optional but recommended).

5. Services & Rates

  • Choose whether you charge hourly or by fixed service rates.

  • Enter your hourly rate (if applicable).

  • Select the types of care you provide (e.g., palliative care, overnight care).

6. Availability

  • Choose one-time or recurring appointments.

  • Select preferred shift times (daytime, evening, night shifts).

  • Indicate whether you are available on weekdays or weekends.

Step 5: Upload Required Documents

To complete verification, upload the following in the Documents section:

  1. Valid ID (Driver’s License, Health Card, PR Card, or Provincial ID).

  2. Proof of Professional Liability Insurance (covering general liability, errors & omissions, and abuse coverage).

  3. Background Check (completed within the last 12 months).

  4. Certification Documents:

    • For Nurses: Nursing license and relevant certifications.

    • For PSWs: Proof of PSW Association registration or CANSWA membership number.

Note: We strongly recommend PSWs consider a CANSWA Membership, which includes a background check and insurance.

Background Check Provider: You can obtain a background check through any provider or complete it via our Sterling Backcheck Partner.

Step 6: Profile Submission & Approval

  1. Review all details and ensure 100% profile completion.

  2. Click Submit for Approval.

  3. Your profile and documents will be verified within 72 business hours.

  4. You will receive a notification once approved. If any documents are declined, you will receive feedback and can resubmit corrected files.

Need Help?

If you have any issues during the process, contact Carelancer Support via the Help section in your account.

By following these steps, you can successfully set up and verify your Carelancer provider account, allowing you to connect with care seekers and offer your services seamlessly.




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